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Coaching


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Training in coaching techniques
This training programme presents coaching as an integral part of performance management.
The basic principles of management, the causes underlying performance problems and the manager's possible leverage points are analyzed.
This programme presents "coaching" as a conversation--a dialogue between a manager and his/her employee that follows well-defined steps. By using four "types" of conversation, coaching becomes a reality for the manager.
The four techniques: Counselling, Giving Feedback, Tutoring/Mentoring, and Changing Behaviour cover most of the activities that managers and professional trainers refer to when using the term "coaching."

SPORTS COACHING OR MANAGEMENT: WHAT'S THE DIFFERENCE?
There are many similarities between sports coaching and management. A well-known trainer for a sports team once said:
"A sports team is like a company--it all comes down to dealing with individuals. The players need to know where they're going. They need objectives and to know that they can always count on their coach."
"The coach must be fully dedicated to the success of the team and not to his/her own success. He/she must emphasize 'the team'. The most important thing that a coach can tell his/her players is that they should win as a team."

COACHING CAN BE LEARNED:
SIMPLE AND READILY AVAILABLE TECHNIQUES

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Individual coaching
In today's companies, people are forced to increase their productivity. If the priority is promoting bottom-line awareness, the tools for achieving this are not always available. So, with whom can you try out your ideas, talk to about your problems, difficult decisions you have to make, existential issues? Definitely not with your peers, boss or partners. It's often lonely at the top and solitude is a harsh reality for many managers.
We can be this privileged person and be there to coach you. We have many years of success in this area as all of our satisfied clients would attest.

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Coaching in conflict resolution
Managing conflict requires both technical skills and personal qualities such as composure and empathy. Communication skills and the capacity to manage resistance are a prerequisite to mastering this technique.

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Coaching to prepare for selection interviews
Preparing for a selection interview is crucial. We can guide you through this process and suggest techniques that will bring your qualities and strengths to the forefront.

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Coaching in career orientation
This type of coaching helps individuals understand the reasons behind a derailed career, learn to focus on reorientation, or choose a new career.

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Coaching for competency development
This activity teaches people to outline a development plan based on a competency profile. We will determine development priorities and objectives in order to build a personalized plan. This plan will identify courses, activities or situations to look for in order to develop these competencies. A follow-up will help ensure that development activities are accomplished.

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Coaching for team building
This involves analyzing a team’s performance problems then helping it reach a high performance level.

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Coaching following a 360 to analyze results and draw up a personal development plan
This one-on-one feedback session helps people analyze their 360° results. The ratee will then be able to positively manage the development needs highlighted in their feedback report. Ideally, this session should take place with an external consultant, as it is often easier to speak about one’s development needs with someone outside the organization. Following this, the consultant will assist the ratee with the preparation of a personal development plan by suggesting targeted actions such as on-the-job situations and readings.

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© 2004 ROBERT COPPENRATH & ASSOCIÉS